Before the current economic state, the quality of customer service was rarely considered an important aspect of technology services. Technology was a part of everyday life and became more of a necessity rather than a luxury. With this in mind, many businesses decided to cut costs in the customer service departments to the bare minimum, which was directly reflected in the low-quality relationships between customer and company. A few unhappy customers were well worth the decrease in costs as the potential to attract new customers was endless.

Since then, the technology service sector has changed dramatically and has taken a detrimental hit in the process. When the income stream of businesses started to dwindle, they immediately looked at their IT professionals as a source of unnecessary income and decided to sever their professional relationships with them. While IT workers can make things easier for a company, they ultimately are not essential for the survival of a business.

The job market for IT professionals is incredibly competitive as potential candidates for openings have flooded the market. Openings as an IT consultant or working for a temporary employment agency are the only positions in any demand right now. If you planned on being hired based solely on your experience and personal knowledge of the IT sector, then you should know that your chances of being hired are quite slim for the time being.

When applying for an IT service job, you need to create an in-depth business plan for the company you are inquiring to. This shows your potential employer that you truly know what you are doing and are proactive in helping their business grow. You can easily do this by conducting some research on the company you are applying for and identifying areas that need your expertise.

Instead of hiring individual IT professionals, many businesses are relying on managed service providers to fulfill their IT service needs. These firms can complete essentially any task related to business and technology, from direct customer service to software development. Additionally, these firms can provide consulting services which can help you determine problem areas in the company and devise a solid business plan to ensure that your work flows as efficiently as possible.

Technology can literally sell itself in a booming economy, but that is not the situation now. Consumers are looking at every aspect before making a purchase – from customer service to product integrity – and will most likely move on if they hear your business has a sub-par reputation in customer relations. In order to survive in this current economic state, all technology service companies need to realize that the customer is now in control of the market. With this in mind, additional effort should be made by businesses to ensure an exceptional customer experience.

Last year we were discussing the challenges of selling Taiwan our latest weapon systems in case they wanted to defend themselves against a Chinese forced reunification. If we don’t there would be little reason for China not to force their political will, but if we do, it’s well known that Chinese spies have infiltrated the Taiwan Military and political leadership, and thus, might someday use that same technology against us, our allies, or sell it to our enemies. Okay so, let’s talk.

You see it is my contention that Taiwan has been fully infiltrated, and thus, we ought to watch out for espionage or Chinese spies getting Lockheed’s technology (missile defense shield), and what about those F-16 upgrades, of course, China already has that due to Pakistan and other nations, the Chinese were all over the last India Air Show with the newest F-15 modifications for stealthier design, and F-16 modifications.

There are now direct flights between the countries (China and Pakistan), direct trade, and political talks at the highest levels, and previously there were lots of inter-connected flights through Hong Kong, etc. and the latest direct flights are bothersome too, not quite as serious as the secret flights between Venezuela and Iran, because it is important for those two nations to be on good-terms and continue talking – that prevents war and conflict.

Nevertheless, this is how proliferation occurs, just like the North Koreans selling nuclear weapons tech to Syria or the Pakistani scientist to Iran. We have some serious challenges around the world with military tech flows, and these are just a few of what’s out in open and well-known. The recent political talk between Taiwan and Chinese leaders about eventual re-unification, which seems to be a “trial close” sale on the Taiwanese voters, and whenever a Taiwan businessman (patriotic spy) or politician speaks out about China, all of a sudden he’s out of business, out of office and facing some sort of charges.

How about on the spy front? Well, there are several former bought-off Taiwanese double-spies converted into Chinese assets now. China wants our Aegis system tech, and the Metal Storm systems from Europe, as they know they need it, and they are right they are going to need it if they push much harder against South Sea bordering nations, as the US Navy is serious about keeping open shipping channels and open waters.

Does China think the US is weak? Well, perhaps they are not naïve to think that we are militarily weak, but they realize the US people cannot stomach a war. Of course, and during the Vietnam war, we wouldn’t bomb past the parallel, where the supply lines were coming from, how do you fight a way half way, my dad said we could have won that war in any 10-period had they let the various carrier groups and USAF in there. Oh well, also China looked pretty weak too when confronted with the Vietnamese who were not afraid to die to defend themselves.

It seems that when Chinese and US Politicians talk, they simply set aside many of these other issues, which are serious enough to discuss, and such a dialogue would be of value, as our nation’s economies are inter-connected of course. Please consider all this and think on it.